Fully OnlineFully FlexibleFully Care-ized

You choose the service date. The exact visit time may vary and will be scheduled outside your provided business hours.

Yes. Client Portal includes Skip This Month for temporary closures or vacations. Use it before that month’s invoice is issued. You will not be charged for the skipped month, and you cannot add solutions again until the next invoice cycle. Month-to-Month skips are unlimited. Annual plans may skip up to 2 times per 12-month term; unused skips do not carry over and skipping does not extend the term.

Month-to-Month is the default and has no annual commitment — either party may end it through Cancel Service. Prefer savings? Choose the optional Annual 12-month plan (12% off recurring Core Care). Annual term and cancellation conditions apply only if you select Annual. Leaving an annual plan early recovers only Annual discounts actually received.

Most small offices land between 1x per month and 3–5x per month, depending on foot traffic. Core cleaning is $0.15/sq. ft. with a $150 minimum per visit (about 1,000 sq ft).

Owner-led local service with a carefully managed in-house team. We do not subcontract routine visits. Specialized licensed-trade work, if ever needed, would be disclosed in writing first.

No. We focus on interior care, single-story windows, grounds litter/lawn/leaves, parking-lot litter pickup, and routine maintenance. For snow and ice, use a dedicated winter contractor. Occupiers’ Liability duties stay with the occupier of the premises.

Yes — Parking Lot Litter Care is a walk-through pickup of debris on pavement, curbs, and islands. It is not mechanical sweeping, oil-stain treatment, or ice/snow control. Typical small lots (up to 40 stalls) are $85/visit.

No. We only work outside your business hours. Arrival varies with traffic and route order. You tell us when you’re open; we arrive before or after that window.

Submitting an authenticated Plan requests onsite measurement — a final invoice is generated only after Admin confirms measurements. New clients: the first month is due before or on the first visit. After that, invoices are issued monthly with Net 15. Pay by Interac e-Transfer, EFT, or cheque. Late undisputed amounts may accrue 1.5%/month interest. NSF payments may incur a $45 fee. Eligible $100 referral credits appear on the next invoice after exactly 3 successfully paid invoices.

Use Cancel Service. Recovery is limited to Annual discounts actually received — never future discounts, Frequency Savings, add-ons, or HST. The exact recovery amount is shown before confirmation. There is no 30-day notice requirement.

Applicable parking costs required to perform the agreed service are included when no complimentary parking option is reasonably available. Parking fines, tickets, violations, customer-requested premium parking, and optional or non-service-related parking are excluded. Note gated lots or assigned stalls in Access Details & Parking.

Lockbox, dedicated key/fob, security desk, keypad/alarm code, or meet on site for the first visit. Put the details in Access Details & Parking — this field is required. False-alarm fees from incorrect instructions you provided are your responsibility unless we erred after correct instructions.

In Referred by, enter the referring company's login email (not a name or code). We validate it against an existing client account. After the referred customer has exactly 3 successfully paid invoices, a $100 credit is applied automatically to the referring client's next eligible invoice and shown as $100 Referral Credit. Generated, sent, issued, unpaid, failed, void or refunded invoices do not count. Self-referrals and duplicates are blocked.

The website does not upload photos. Need to share photos? Click to Share and include “Company Name_Photo” in the title or description.

We carry $2M commercial liability coverage.

We handle personal information in accordance with applicable Canadian privacy law. See our Privacy Policy. See our Privacy Policy for collection, retention, cookies, third parties, and how to request deletion. Access codes are used only for scheduled visits and are not sent to the public Ask CAREIZE AI assistant.

Prices shown before applicable HST. When HST applies, it is shown separately on your invoice. No hidden fees. Standard cleaning materials, travel and required parking are included. Applicable HST is shown separately. Estimator prices are estimates until onsite measurement. Official invoices are generated only from Admin-confirmed measurements. Customer-entered quantities are never treated as final. Additional requested services, scope changes, specialty materials, repairs, emergency work, or services outside the agreed scope may be quoted separately.

We specialize in small offices, dental practices, law firms, clinics, studios, and other professional spaces. Office suites inside malls or mixed-use buildings are welcome when they are non-food professional or workplace spaces. Currently not serving restaurants, cafés, food-service or food-preparation spaces, industrial warehouses, auto shops, heavy-production facilities, or similar high-intensity environments.

Our owner-led team is often on scheduled service visits and may not be available to answer calls during operating hours. For the fastest response, we recommend email, our AI Assistant, or a scheduled callback. Preferred path: Ask CAREIZE AI, Build Your Plan, email, then Request a Callback. For the fastest response, use our AI Assistant or email.

Red means a scheduled or upcoming visit. Green means the visit is completed / cared. The same system is used on the example calendar, your planner, Client Portal, and staff calendars, next to labels such as Core, Maintenance, and Lawn.

Client Portal shows your last cached calendar as read-only when you are offline. Staff checklist changes queue and sync automatically when the connection returns. Do not assume a change is billed until it has synced.